Had an email from remitdesk.net?
Read this first. It is about keeping your bank details safe.
remitdesk never asks for your bank or credit card details by email.
- Nor will the firm that pays you through remitdesk. Bank details are never taken from an email.
- If an email asks for your bank or card details, or asks you to pay into a new account, don’t reply and don’t click its links. Call the firm on a number you already have.
- Check the sender’s address itself, not just the name shown. On a phone, tap the sender’s name to see the full address. An email sent from remitdesk.net comes from an address where everything after the last @ is exactly
remitdesk.netor ends in.remitdesk.net. Lookalikes such asremit-desk.net(with a hyphen) orremitdesk.net.coare not remitdesk. - Even a matching address is no reason to send bank or card details: addresses can be faked.
What remitdesk is
remitdesk is the system some contractor-pay firms use to receive agency remittances (the agency’s statement of what it is paying), issue self-billed invoices (invoices the firm writes on the contractor’s behalf) and pay contractors.
Genuine emails from a remitdesk.net address are sent by the firm that pays you, using remitdesk. For agencies, they are sent by the firm you send remittances to.
If you’re a contractor
Questions about an invoice, a payment or a deduction go to the firm that pays you. We don’t manage your account, and we can’t answer for them.
If you’re an agency
A remittance address at remitdesk.net, or one ending in .remitdesk.net, is your contractor-pay firm’s inbox, run on remitdesk. Questions go to that firm.
Report a suspicious email
Forward it to the firm at an address you already have, and to the United Kingdom’s National Cyber Security Centre at report@phishing.gov.uk.
If you’ve lost money, contact your bank straight away. Then report it online at www.reportfraud.police.uk, or call Report Fraud on 0300 123 2040. In Scotland, call Police Scotland on 101 instead.
To tell us about it as well, use our contact form.